If you are not completely satisfied with your purchase, we will be glad to offer a replacement, credit or refund.
- All returns must be made within 30 days from receipt of purchase and must be accompanied by original sales receipt.
- Items must be in "new" condition and in original packaging.
- Refunds will be issued in accordance with payment; check for payments by check, credit for credit card orders.
- Birthday, special occasion and holiday flags and banners (graduation, wedding, it's a boy/it's a girl, pleated fans, pulldowns, etc.) are NOT RETURNABLE.
- Please note that we can only refund shipping costs if the return is a result of our error.
For your protection, we recommend you use UPS or Insured Parcel Post for return shipment. Simply indicate the reason for your return, wrap the package securely and return it to:
ABC Flag Company
142 Garden City Drive
Cranston, RI 02920
We will process your return immediately.